The actual telephone conversation I had with Lancelot Freud yesterday at work:

[ring]
Me: This is Alana.
LF: Alana, it's Lance Freud.
Me: [pause] Oh. Hi.
LF: I've already left you voicemails on your home phone and cell phone, but since I've just reached you, you can disregard those.
Me: [pause] Oh? Okay.
LF: Well, I just heard back from your insurance company and it looks like your policy has changed effective January 1.
Me: Ah.
LF: Yes, you now have a deductible, and your co-pay went up $5.50. [chuckles]
Me: [chuckling in response] Alright, $5.50 sounds like the perfect amount.
LF: blah blah blah, I'll figure out the amount owed and we can discuss next week.
Me: Sounds good.
LF: Okay, have a nice weekend.
Me: Okay-that's-fine-bye.

The way that I've chosen to remember yesterday's telephone conversation with Lancelot Freud:
Me: This is Alana.
LF: Alana, it's Lance Freud.
Me: Hi Lancie, what's up?
LF: I just heard back from your insurance company and your co-pay has gone up. We'll talk about it next Thursday before I throw you over the back of the couch. I'm going to fuck you so hard I'm going to come out of your eyes.
Me: Yo, yo, bucko, you've crossed a line.
LF: Sorry.
Me: I'm not paying a higher co-pay.